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Showing posts with label cookbook medicine. Show all posts
Showing posts with label cookbook medicine. Show all posts
This week, I had the honor of speaking with Leonard Lopate, the award-winning host of National Public Radio's WYNC show.

Among the topics, we spoke about:
* What is cookbook medicine and why aren't checklists always good?
* What happens when doctors don't listen? 
* Why is getting a diagnosis so important?
* How can patients help doctors help them?
* Is malpractice a big problem?
* How will the Accountable Care Act shape the future of medicine?

We received many comments from listeners. Among those posted is one from Ellen from Upper Manhattan:

"I have no problem helping a doctor be as good as she/he can be with me. The anger we feel at doctors comes directly from our fear of helplessness in a vital aspect of our lives.... For me, the antidote is empowering and caring about myself."

What do you think? I'd love to hear your thoughts!

Using checklists in medical care sounds like common sense. We’ve all heard the stories of the man who had the wrong leg operated on, and the woman who had a sponge left in her belly. Checklists are routine in other professions to standardize management, and we know they can prevent hospital infections and surgical error.

But can there be a downside to checklist medical care? Consider these two examples:

Scenario 1
You come into the ER after you dove to catch a softball. You’re pretty sure you have a bruised rib, but because you said the magic words of “chest pain”, you get whisked away to get blood drawn and then to get an EKG and a chest x-ray. You’re told this is all part of the “chest pain protocol”. But did you really need all of these tests done?

Scenario 2
You tell your doctor you’re tired and feeling run down. Your doctor does “routine blood work”, again following a checklist of things to look through: anemia, thyroid problems, and so forth. Everything is “normal”. The checklist is complete, so your doctor assures you that you’re OK—even though you know you’re not.

In my work as an emergency physician, I know that checklists can be helpful. They ensure complex procedures are done thoroughly and provide an extra assurance for safety. However, before undergoing the procedure or any treatment, you must first have a diagnosis. This diagnosis, and the subsequent treatment, needs to be personalized to you. A “cookbook” approach where you get the same recipe of tests and medications as anyone else will result in expensive, unnecessary care, and even misdiagnoses and harm.


Here are five tips to make sure you get the best, personalized care for you:

#1. Insist on telling your story. Studies have shown that 80% of all diagnoses can be made based just based on the story of your illness. Doctors have limited time to listen to your story, so you must make sure your doctor understands why you’re there. Don’t just say that you have “chest pain”; explain when it started, what you were doing, and how it felt. Write down key elements. Practice until you can tell it in 30 seconds or less. Then tell it to your doctor the moment you see her to make sure the doctor focuses on your individualized story.

#2. Give open-ended responses to close-ended questions. If you suspect that the doctor is going through a checklist of yes/no questions, try to get her to focus on you by adding personal elements to your answers. If you’re asked, “when did you start feeling so tired?”, don’t just say “two weeks ago.” Add that you’re normally very energetic and run 5 miles a day, but for the last two weeks, you can barely get out of bed to work. These answers help provide context to who you are.

#3. Ask about your diagnosis before you consent to tests. If you’re told you need to get blood drawn, ask why. Sometimes, that’s enough to stop the “cookbook” from taking over. Every test should be done for a specific reason, not just because it’s what’s done in this protocol, but because it helps focus the diagnosis. Also ask about what to do if the tests are negative. Just because they’re negative doesn't mean there isn’t anything wrong, so what should be next steps?

#4. Inquire about treatment options. In very few situations is there only one test that could work or one protocol that must be followed. If your doctor says you need to do this one set of tests, ask what your other options are. Often, watchful waiting is a perfectly acceptable alternative. Discussing options helps to remind your doctor to tailor the treatment to you.

#5. Let your doctor know that you want to be a partner in your decision-making. If you still think that your doctor is following a recipe rather than individualizing care, ask her to explain her thought process to you. Say that you respect her expertise, and you want to learn what it is that she is thinking. Your doctor may be so busy or so used to checklists that your request can help her to refocus on you and your individual needs.

This article was previously published in Women's Health Magazine (posted here with their permission).
Danielle is a 21-year-old woman with a headache. Her doctor tells her that she needs a CT scan and a spinal tap. Danielle doesn’t want these tests; she knows that she drank too much last night and feels like she has a bad hangover, but should she really say no to her doctor?

Nancy is a 38-year-old woman with vomiting and diarrhea. Her toddlers have the same symptoms. The doctor says she needs to get a CT scan of her belly. He says her blood pressure is “borderline high” and that she should also start taking medication. She’d prefer to avoid drugs if possible—what should she do?

As an emergency physician, I see dilemmas like these every day, yet they get very little attention. For so long, the rhetoric has been about the danger of too little medical care. Newspapers are full of stories about deaths that have resulted from missed diagnoses and lack of access to care. TV shows glorify the detective-doctor who doesn’t give up and persists on ordering test after test in order to solve an esoteric case.

While many people still lack access to care, there’s mounting evidence that many people also receive too much care. The prestigious Institute of Medicine estimates that 30 percent of all medical tests and treatments are unnecessary. This is not only wasted money—an estimated $700 billion of unnecessary spending per year—but also potentially harmful. Every test has risks and possible side effects. A CT scan has a risk of radiation, for example, that may lead to cancer later in life. And one test often leads to another, even riskier, test.

There are many causes of overtreatment. Drug companies and technology manufacturers have their own incentives for wanting people to receive more, rather than less, care. While doctors generally mean well, they also have financial incentives for over-testing. A study in the New England Journal of Medicine found that 94 percent of doctors have some relationship with a drug company or medical device company, and many are paid more for conducting more tests. On top of that, fear of malpractice can also drive doctors to do more, just to be sure.

The problem isn’t just doctors, though. Patients also believe that more is better. New tests and treatments succeed in part because the general public tends to idolize technology. 

Unfortunately, this issue is complicated because medical advances can be helpful and save lives in certain circumstances. So how do you know when testing is appropriate—and when it’s simply too much?

There isn’t an easy answer to this question, but I recommend that you ask your doctor five key questions every time he or she recommends you undergo a test:

What Do You Think My Diagnosis Might Be?
Your doctor always has some sense of possible diagnoses before you get any tests done. You should find out what he or she is thinking; that way, you know why the tests are being done and how likely the various possibilities are. If Danielle had asked her doctor this, for example, he likely would have told her that odds are she just has a hangover and that it’s far less than a 1 percent chance that she has brain bleeding.


What Evidence Exists Suggesting this Test or Treatment is Beneficial?
This is particularly important for screening tests like checking for high blood pressure, cholesterol, and cancer. Ask your doctor what studies there are to show that a test improves quality of life. If there is no evidence for the test or if the jury is still out, you should ask why your doctor thinks you need the test and keep in mind your doctor’s possible incentives for testing and treatment.


What are the Potential Side Effects?
Every single test, even just getting your blood drawn, has side effects—and you should know what they are before you consent to any tests. Without knowing the side effects, you can’t weigh the risks against the benefits.


Is Watching and Waiting an Option?
Very few situations are so urgent that a test has to be done ASAP; most of the time, it’s perfectly fine to wait and see if other symptoms emerge or if you get better. With Nancy, for example, it would have been appropriate for her to go home and see if she gets better; she didn’t need to get a CT scan right away.

 
What Other Treatment Options Do I Have?
Doctors are trained to “fix” problems with treatments. Many of us don’t have the knowledge or time to counsel patients on other options, like diet and exercise changes and/or alternative treatments. But these other treatments may be just as effective and may help you avoid potentially harmful side effects. Perhaps Nancy’s blood pressure could be controlled with diet alone, for example. There are always alternatives; ask about them.


Ultimately, you should have a trusting partnership with your doctor and feel comfortable asking hard questions. You are your own best advocate, and you have to speak up to make sure you get the right medical care—and avoid unnecessary tests and treatments.

This article was previously published in Women's Health Magazine (posted here with their permission).

One of the many takeaways from the recent Preventing Overdiagnosis Conference is that it’s hard for doctors to tell their patients that too much care is bad.

For so long, the rhetoric has been about the danger of too little care. Newspapers brim with stories of death from missed diagnosis and lack of access to care. TV shows glorify the detective-doctor who doesn’t give up and persists on ordering test after test in order to solve an esoteric case.

Over the last decade, there is mounting evidence illustrating the harms of overdiagnosis and overtreatment. Risk factors have been turned into diseases, and diseases are being created for the purpose of selling medications. Dartmouth’s Dr. Lisa Schwartz told the story of how GlaxoSmithKline created a new disease entity—restless leg syndrome—to find a new use of an existing medication that was going off patent. American Cancer Society’s Chief Medical Officer Dr. Otis Brawley discussed how hospitals offer “free” screening tests knowing that they will lead to false positives, thus creating a market for further testing and more care.

Who is to blamed for “selling sickness”? No doubt, big pharma and hospital corporations are culpable. They feed into patients’ fears. Maybe your doctor hasn’t heard of this “new” disease. Maybe she has financial incentives to prescribe you the rival medication. Why not take control of your health, and heed the advertisements to “ask your doctor about” the latest medication and the full-body CT scan?

There is another party that is just as guilty in the crime of disease mongering. It is doctors who are complicit with drug companies by speaking about “new” diseases and prescribing unnecessary medications. It is doctors who are complicit with hospitals by ordering unnecessary tests. It is doctors who instilled in our patients the blind faith in technology and the boundless optimism in treatments.

Combating overdiagnosis must begin with doctors acknowledging that we are part of the problem. The foundation of medical care is trust, and this trust is being eroded by financial incentives and conflicts of interest. We need to address this and reassure our patients that we are fully on their side.

Just as our profession stepped up to address critical issues such as access to care and medical error, we must have the courage to admit our contribution to the growing health threat of too much care. This will not be easy—but we must have the courage to reinstill trust, and do what’s right by our patients and our society.

****
This article previously appeared in and reposted with permission from British Medical Journal's blog.

On July 1st, four years ago, I walked through Mass General and Brigham & Women’s Hospitals with an odd mixture of fear, relief, and excitement. Now, as I leave the hospital after my last shift of emergency medicine residency training, I am filled with a similar hodgepodge of emotions and reflections.

#1. “You were terrified of being a doctor!” I mentioned this article to the attending who oversaw my first shift as a newly-minted doctor. That day is forever etched in my mind; did he remember it? Much to my great embarrassment, he chuckled and said, of course. “I kept telling you not to worry if you don’t know something, but you were scared of everything!”

Though I knew that I was there to learn, it took me a while to get over my insecurities about not knowing so that I could focus on learning. And the learning was everywhere—on every single shift, I learned from great clinicians not just about diagnosis and treatment, but also important lessons on how to lead a team, how to teach, and, most importantly, how to help people who come to us in their time of need. I’ve been incredibly fortunate to have learned from many colleagues along the way, including the amazingly skillful and compassionate nurses at Brigham & Mass General. As my mentors say, it is called the practice of medicine for a reason, and we should embrace, rather than fear, the learning.

#2. “Mistakes will happen.” Every doctor has made a mistake some time in her life. Whether it’s a technical error (i.e. inserting a long IV into an artery rather than a vein), a systems error (i.e. ordering a medication for the wrong patient), or a communication error (i.e. angering a patient or colleague), all of us graduating residents will have made some kind of error. I myself made all three of these errors, and more.

With the volume of patients we will see throughout our careers, being the cause of medical error and interpersonal conflict is a terrifying and humbling thought. A wise physician said to me that just as residency is the time to learn how to practice medicine right, it’s also the time to learn skills like how to disclose mistakes to patients, and how to deal with conflict. “Don’t shy away from difficult situations,” he told me. “Put yourself in the middle of them to see what others do, and then develop your own style.”

#3. “That man has a name, and it’s not ‘the chest pain in room 8.’” As busy residents with long to-do lists, we often fall prey to the tendency to dehumanize our patients and brand them as chief complaints to quickly decide their disposition. On the surface, this might appear to save time, but dig a little deeper, and such algorithmic, depersonalized medicine results in unnecessary tests, misdiagnosis, and worse patient experience.

Furthermore, practicing cookbook medicine is not why we chose to become doctors. My work became much more meaningful when I made a commitment to connect with each patient, no matter how busy I am. I learned that the “old guy with dementia” was a world-renowned philosopher, that the “the onc patient with fever and neutropenia” had ten children with her preschool sweetheart. As physicians, we are privileged to hear so many stories from so many people. Cherish this gift we’re given to share in our patients’ rich lives. Our healthcare system isolates patients and disenfranchises families; we have the power to practice real patient- and family-centered medicine.

#4. “Residency is hard, and you have to take care of yourself.” My best friend from medical school, who had just completed his pediatric residency, warned me about this before I started intern year. How right he was. Work hours may have improved since our forefathers trained, but residents still work a lot and are exposed to high-stress situations with life-and-death consequences. Studies have shown that rates of depression and burnout increase sharply during training, yet the “hidden curriculum” of medical training still favors bravado over openness. Residents are taught to “suck it up” instead of talking about difficult situations and taking care of ourselves.

This is not the way it has to be! I learned this lesson the hard way during second year of residency, when my mother died. I suppressed my emotions rather than seek help, and saw how easy it is to feel isolated. Fight this impulse and stay connected. Find peers you can reflect with and openly speak about your experiences. Nourish the other people in your life and recognize their critical role in helping you through this process. For me, it was my wonderfully supportive husband and my friends who sustained me and kept me grounded. Make time for these people in your life. I cannot think of anyone who regrets the time spent with our loved ones and laments, “if only I spent that day reading one more research article!”

#5. “Emergency medicine is a phenomenal field.” The first grand rounds lecture I heard as an intern was by Dr. Larry Weiss, then President of AAEM. He spoke about how emergency medicine is an ideal specialty for advocacy: as the frontlines of medical care who interact with every aspect of the healthcare system, we are the most well-positioned physicians to advocate for our patients, our communities, and our society. We see the problems with public health—smoking, obesity, gun violence, etc. We see the problems with under-, over-, and misutilization of healthcare. And we have the ability and power to act on these problems every day.

In my fourth year of medical school, I selected emergency medicine as a specialty because I wanted the ability to treat any patient, anywhere. Being one of the emergency providers who took of care victims of the Boston bombings made me grateful for my training and for the skills I’ve learned along the way. We in emergency medicine have the incredible opportunity to utilize our training to do what we love while making a difference to improve care for our patients and to transform our healthcare system.

What else can I say about these last four years? It’s been a rollercoaster ride. Now that I’m about to embark on the next journey as an emergency medicine attending physician, health policy professor, and Director of Patient-Centered Care Research at the George Washington University in D.C., I am filled with exactly the same emotions of fear, relief, and excitement that I came to Boston with. I have learned so much from so many incredible people along the way, and will forever be indebted to the amazing attendings, residents, nurses, physician assistants, and other colleagues at Brigham & Mass General Hospitals.

Now, what will the next years bring? I’ll be on leave for the next month, but stay tuned for more dispatches and reflections, soon to be from the nation’s capitol.


Everyone knows that life in the E.R. is fast-faced, extremely busy, and ever-challenging. When things get crazy, it becomes habit for busy physicians to see patients as “the chest pain in room 6” or “the broken wrist in the hallway.” We turn people with their amazing lives and fascinating stories into a nameless number and a “chief complaint”.

It’s a practice that’s easy to justify—after all, taking a long time with one patient can delay care for all the other people who are waiting to see us. However, the story of the patient, the story of why he is there, and the context of his illness—these are all critical to us taking care of him.

Learning our patients’ stories also makes our professional life that much more fulfilling. Last moth, I was supervising an intern, who saw a patient that she was confident she knew what to do with. “Room 8 is an old guy from a nursing home with dementia, who was recently here for pneumonia. He comes in with altered mental status and a cough. He is confused, has a fever, his lungs sound junky. I’m going to get a chest x-ray and do an infectious workup. He probably has pneumonia, and will need to be admitted.”

That sounded like a straightforward plan to me. It was a busy day, and I went into see this “old guy” who probably had pneumonia. I introduced ourselves to a woman in his room, his daughter, who was holding a book. It was on love: the metaphysical interpretation of love.

She saw me looking at the book. “Have you ever read it?”

I shook my head. “Well, it’s my father’s book,” she said. “It’s been printed in 100 countries.”

Indeed, this “old guy from a nursing home” was one of the foremost experts on the philosophy of love. He had had a phenomenal career, filled with interesting adventures. The daughter was one of many people who made up his loving family—they were more than happy to tell me about him. In a few minutes, I had learned so much more about him as a person, and as a patient.

How often do doctors find out, really find out, about our patients? Well, here’s how NOT to find out. Ask: “Do you have chest pain? Shortness of breath? Abdominal pain?” These yes/no questions may seem important to us as we check off a list that doctors feel compelled to ask, but they don’t tell us anything about who is the person in front of us. We have no idea of the careers they devoted effort to, accomplishments that they are proud of, and goals that they strove for.

As I think back to the most memorable moments of my medical training, what stands out aren’t the never-ending lectures, or heroic surgeries, or terrible traumas. What I remember are the people I met and their stories.

I remember Sharon, a lady who was dying of cancer. Her husband showed me a picture of the two of them when they were both three—they had met in a sandbox 80 years ago, and had been inseparable since then. I remember Fan, a middle-aged man who was so serene after a serious car accident that resulted in tetraplegia. I later found out that he was a Buddhist monk, one of the most revered in Asia. I remember Sydney, a drug addict I saw as an intern who returned two years later saying that he was now totally clean and running a recovery program for teens. These are the stories I cherish, of the patients I have been privileged to care for.

Physicians, nurses, and our team of health professionals are part of a humbling profession, an incredibly rewarding one, where we are honored to meet people from all walks of life. Instead of shying away from this task and turning people into a compilation of their symptoms, we need to embrace the gift that our patients are giving us. We should ask our patients about themselves. Not just what pain they have, or do they have this symptom or that symptom, but ask them who they are. What they do. What drives them. What makes them happy. Not only will it add so much depth and accuracy to their diagnosis and their care, knowing our patients will make doctors happier people—individuals who are more attuned to the humanity of our patients, and ourselves.

This column is modified from an article published in the American Academy of Emergency Medicine’s magazine, “Common Sense”. I explore these ideas and more in my new book, When Doctors Don’t Listen: How to Avoid Misdiagnoses and Unnecessary Tests.

Have you ever gone to the doctor and felt like he wasn't listening to you? Have you tried to tell your story, only to have him interrupt with a checklist of questions: do you have chest pain, shortness of breath, fevers, cough, and so forth? Have you ever felt ignored, and left thinking that your doctor never understood why came to him in the first place?

The New Year is the time to make changes in your health. If you feel dissatisfied or frustrated by your care, now is the time to figure out how to get better care.

Studies show that 80% of diagnoses can be made based on your history alone. Yet, doctors these days spend less and less time listening. “Cookbook medicine” is prevalent, with doctors resorting to checklists of yes/no questions rather than really listening to what’s going on with you. You have to make sure that your concerns are addressed—and even before that, to make sure your story is heard. Here are 6 tips for getting your doctor to listen to you:

Tip #1: Answer the doctor’s pressing questions first. Many doctors are so accustomed to relying on a checklist of questions that they have to get these answers before they move on. Help them out and answer these questions. If the doctor want you to describe the location of your chest pain, describe it (“it’s in the middle of my chest, right here”). If she want to know what you took to make it better, tell them (“I took an aspirin. It didn’t help”).

Tip #2: Attach a narrative response at the end of these close-ended questions. If your doctor persists on asking close-ended questions, add a narrative response at the end that may not so easily fit into a yes/no answer (“it’s in the middle of my chest, right here, and it started after I really pushed myself in swimming tonight”). Pretend that you are being asked “how” or “why” instead of “yes/no”, and add your own response. Look to make sure your doctor registers this answer—does he ask you more questions to follow-up on what you said, for example?

Tip #3: Ask your own questions. If you don’t understand why a particular question is relevant to your situation, ask about it. You may be surprised to find that the doctor herself isn’t sure and is only asking the question out of habit. On the other hand, you may find out that issues you wouldn’t have thought were related might actually be very important to discuss.

Tip #4: Interrupt when interrupted. If your doctor cuts you off when you try to explain your full answer, free to interrupt. Pretend you’re having a conversation, even when it feels like you’re being interrogated. For example, if you’re asked “when did headache start,” rather than responding “10am,” go ahead and tell your story of how the pain started: “I woke up this morning and I was fine, then I started walking to work and the pain came on suddenly like a lightening bolt striking me.” This is not a new tactic; lawyers will often coach clients in advance to answer yes/no questions with a narrative so that answers can’t be taken out of context. Interrupting is a way to ensure that your entire answer is heard, not just the part that the doctor thinks he wants to hear.

Tip #5: Focus on your concerns. If you get the sense that your concerns are being brushed over, interject, “Excuse me, doctor, I have tried to answer all your questions, but I am still not certain my concerns have been addressed. Can you please help me understand why it is that I have been feeling fatigued and short of breath for the last two weeks?” and so on. You can take charge of the conversation at that point. It’s your body and your duty to advocate for yourself if you don’t feel like your story has been understood and your concerns have been addressed.

Tip #6: Make sure you are courteous and respectful to your doctor. Your doctor is a professional, and is probably trying her best to help you. Your story has to be heard and your concerns addressed, but make sure you present your points in a respectful manner. This will ensure that a solid doctor-patient relationship is present, and is critical to the partnership you need to establish. 

You may be dissatisfied and frustrated by your medical care, but you can take control of your health care and transform your health today. I discuss more in my book, When Doctors Don't Listen: How to Avoid Misdiagnoses and Unnecessary Tests. Try these tips on your next doctor’s visit, and build your partnership for better care.
I have a confession to make. I am guilty of practicing cookbook medicine.

I make this confession with much angst and embarrassment. In my daily practice, I actively rail against making diagnoses by using "cookbook" recipes. I believe that doctors need to pay attention to the art of medicine that prioritizes the individual's story. In fact, I am writing a book on this topic!

Yet, this is a true story of what happened last week. It was 5PM, and I just started my evening shift.  The E.R. was in black “crisis” mode. The waiting room had been converted into patient bays, and there were patients out in the hallways stretching to the main lobby of the hospital.

I rolled up my sleeves and went to work. First, I met Mr. A, a middle-aged man with atypical chest pain for a day. Never had heart problems before but his father had an MI at age 50. Normal vitals and EKG. Check! Here was an easy dispo for low-risk chest pain. I sent off for cardiac enzymes and put Mr. A. in our observation unit for a second set and stress in the morning.

Next patient. Mr. B., a man in his seventies being treated for lung cancer who came in with fever and a productive cough. He was tachycardic, looked weak, and his lungs sounded junky. Again, easy dispo. Labs, x-ray, antibiotics for pneumonia, and oncology admission.

And the next. For kicks, let’s call her Mrs. M. A. a well-appearing woman in her sixties transferred from an outside hospital to get an MRI for a one-hour episode of aphasia eight hours ago. When I saw her, she talked fluently and had no neuro deficits. Once again, I knew what to do. I ordered an MRI, called neurology, and put her into the observation unit to await the scan and neuro consult.

My shift started just 15 minutes ago, and I had dispos on three patients! But something was wrong with this picture. While a lot of attendings would have applauded my actions as “efficient” and “having solid plans,” my very astute attending that day frowned. “You’re seeing patients fast and that’s good,” she said, “But think about what they have. Don’t let your practice become algorithmic.”

She was right. In my misguided attempt at becoming faster to and help with ED flow, I was evaluating my patients based on how quickly I could send them somewhere else, instead of stopping to figure out what they actually came in with. My reaction to each patient was reflexive, almost as if I were doing a multiple-choice board exam. Low-risk chest pain? To the observation unit Mr. A. goes. But had I even heard him talk about how the pain got worse after eating, how it came and went, how it traveled to his right side and back? Fever and productive cough? Must be pneumonia. Or maybe not. After Mr. B. undressed, I went back and saw that he had raging erythema covering one of his legs. He’d been telling me about scratching his legs but I hadn’t listened—and I could have missed diagnosing and treating a bad cellulitis.

And Mrs. M. When I went back to ask her what exactly happened, she said that she and her husband were driving on the road when she forgot the names of two streets she had lived on when she was young. She thought they were on the tip of her tongue but she couldn’t quite remember them. She panicked and her husband drove her to the nearby hospital. An hour later, she finally recalled the names of the streets. Never during this time did she have slurred or unclear speech. This was the “aphasia” that the other hospital had sent her in for, that was not actually aphasia and definitely not a stroke! But the joke was on me—I hadn’t done my own evaluation, and had asked for a consult and ordered a scan that Mrs. M. didn’t need at all.

By its high-stress, high-intensity nature, emergency medicine is a challenging and demanding profession. We have to make quick decisions with limited information, while seeing many complex patients at once. Being efficient is important, and we often feel the temptation to take shortcuts on the history and physical and call a consultant to figure things out instead of working things out for ourselves. But this practice of reflexive, algorithmic medicine doesn’t lead to better outcomes, and, I would argue, isn’t any faster than thoughtful, common sense medicine. Having our patient be "ruled out" for a heart attack while he has gallstone pain doesn’t help anyone. Missing a raging infection in could lead to bad outcomes. And doing hours of unnecessary tests in a woman who doesn’t have a disease based on history alone is a waste of time and resources, and potentially harmful to the patient.

So how can we avoid the tempting low-hanging fruit of cookbook medicine? One tip is to always think about your patient’s diagnosis. “Chest pain” and “abdominal pain” are symptoms, not diagnoses. Ask yourself each time what the patient has. Most of the time, there is a diagnosis. Some of the time, you may not know the exact diagnosis after your evaluation, but at least thinking about the diagnosis—and not just what the patient DOESN’T have—forces you to break out of comfortable cookbook pathways before ordering tests and thinking about dispos.

Something else that’s helpful is to explain your thought process to the patient. Patients like it when you talk to them about what tests you are ordering and why, and what diagnoses you are considering and why. If you find yourself unable to justify these tests to your patients, you might want to consider why you want them in the first place—perhaps you’ve unwittingly entered a cookbook practice and are reflexively (rather than thoughtfully) putting in orders.

Another tip is to try to figure out what the patient has before calling a consultant. The E.R. is the modern home of diagnosis; it’s exciting to take the first crack at a diagnosis and to send a patient to the floor with a diagnosis in hand! To that end, make sure to follow-up on your patients. You will learn an awful lot and be satisfied—and humbled—by your diagnostic acumen.

As we residents advance another year, it’s a good time to remind ourselves of the perils of cookbook medicine. Not only does it dehumanize our patients, cookbook practice leads to unnecessary tests and missed diagnoses, not to mention dissatisfaction—by both the patient and the practitioner. Let’s try our best to uphold the excellent standard of care that we are so proud of in our field, and practice the type of medicine that our patients deserve.

Parts of this article have been published in AAEM's Common Sense magazine and on Medscape.  I welcome your feedback and comments.
Danielle is a 20-year old college student at the New England Conservatory. She came to the ER because of a headache. When she woke up this morning, her head hurt badly. Her mouth was dry, and when she tried to get up to go to the bathroom, she felt like she was getting faint.

She attributed all of this to drinking too much the night before—normally she has one or two drinks when she’s out with friends; last night, it was her roommate’s birthday, and she did three or four shots and had a few beers on top of that.

“The last time I had a hangover was a couple of years ago, and I think this was how I felt then,” she says. “My roommate Jackie told me to drink lots of water.”

Throughout the day, she felt too nauseous to eat or drink. When the headache didn’t go away in the afternoon, she called her mother. She doesn’t have a doctor in Boston because she doesn’t have any other medical problems and still gets her yearly check-ups over the summer when she’s back home. Her mom convinced her to go to the ER to make sure everything was OK.

Every provider who saw the Danielle knew exactly what she had: a hangover headache. She received some IV fluids and was texting away on her phone. However, her doctors were following a “pathway”, a cookbook recipe for what happens when someone comes in with a headache—they needed to “rule out” a bleeding in her brain. Danielle got ordered for a CAT scan of her head. It was negative.

This was good news—or was it? Soon, she was being told that she needed to stay for a lumbar puncture: a spinal tap. The doctors began pulling out needles to put into her back. At some point, she excused herself to go to the bathroom. That was the last time she was seen: as far as we can tell, she escaped out the window of the bathroom. She left all of her clothes and shoes, and ran out in her hospital gown.

All of us can sympathize with Danielle. She was young and scared, and she didn’t want a procedure that she didn’t really need. Instead of a rational discussion with her doctors where she could make sure her story was heard and ask about the risks and benefits of testing, Danielle felt forced into doing something she didn’t want to do. She felt trapped—literally—by the doctors and nurses, by the hospital, and by the medical system.

We do not believe such an approach is conducive to good patient care. We believe in a partnership approach where decisions are made together, not simply based on worst-case thinking or mindless adherence to a depersonalized recipe. Danielle’s story is unfortunately far too common. We hear it every day single day, and we write our book to help Danielle and patients her so that they do not have to feel trapped--but are rather empowered--to take control of their healthcare.